Invalid receipt or invoice

Uploaded receipts are automatically analyzed to determine if it is a valid proof of purchase (a receipt or an invoice).

If we suspect that the uploaded document is not a valid proof of purchase a warning is shown next to it, along with the document type we think it is and an explanation on why it probably is not a valid proof of purchase.

Three examples

Rules around what constitutes a valid proof of purchase may differ between countries, but here are three examples of documents that rarely will be considered valid.

Shipping confirmation

Shipping confirmations are often sent after a purchase, and contain package tracking and delivery details. Those are usually not a valid proof of purchase.

Transaction statement

Transaction statements from a bank may contain some information about a purchase, but there is no details about the seller, the items bought and timestamps may be off. In short, it's generally not seen as a valid proof of purchase.

Event ticket

Event tickets, for example a concert or sports game, contain information about the event, but usually does not contain all the required details for a valid receipt.